- All products displayed on our website are available while stocks last.
- We make every effort to display, as accurately as possible, the colours of the products that appear on our website. However, as the actual colours you see depend on the resolution of your monitor screen, we cannot guarantee that your monitor’s display of any colours will be exactly the same as the colours of our products.
Placing an order
- The customer is obliged to provide accurate address information while placing an order for delivery and billing purposes. If the customer provides incorrect or incomplete information, he/she bears the full responsibility.
- Immediately, after receiving the offer, the customer receives the feedback provided by e-mail confirming receipt of it, together with the necessary information regarding the details of the transaction. The offer is deemed to be accepted upon full payment being received.
- As soon as the order is confirmed, the price specified by the ordered product does not change.
- Confirmed order of in-stock items will be shipped within 48 hours of payment being received.
- The buyer is charged with shipping costs, which are calculated individually during ordering process. Price list of shipping can be found here.
- All deliveries will be made by couriere serviceas deemed fit by us, unless otherwise requested by the customer. In case of returned shipments to the store unclaimed by the customer, the cost of re-delivery shall be borne by the customer.
- For orders of in-stock items, in the absence of goods in the warehouse, the customer will be immediately informed of this situation, along with information about expected delivery date. The customer has the right to cancel the booking or choose to extend the waiting time.
Pricing of goods
- We reserve the right to change prices of products, to remove goods and to introduce new offers and to conduct of temporary promotions.
- All prices on this site are gross prices (including local taxes). Prices do not include shipping costs. The prices displayed are quoted in Chinese Yuan (RMB) and are valid and apply throughout all regions.
Return and Exchange Policy
- Product warranties are upheld by the respective manufacturers and are subject to their respective terms and conditions.
- Normal wear, fabric fading, minor size differences, common/normal wrap nubs or flaws, and sewing varieties are not considered manufacturing defects and will not be accepted for any return or exchange.
- If you have received a defective item, please contact us within 7 days of receipt. Please explain the defect and upload photographs that will aid in our evaluation of your application
- Once the defect is confirmed, we will either send you a replacement from our own warehouse or have the supplier contact you directly to exchange.
- For exchange of non-defective items, delivery costs incurred will be borne by you, unless the wrong item was delivered to you from us.
- Any item that has been used or washed will not be accepted for any return or exchange.
- The user of ring slings/woven wraps bears full responsibility for the safety of the worn child. We are not liable for potential damages resulting from improper use of the information contained on the website.
- Baby carriers are not the product or medical rehabilitation, and are intended for healthy children. If there are any doubt as to the scope and/or how to use the sling, it is recommended to consult a pediatrician, orthopedist or physiotherapist.